Spincentive

DMCA / Copyright Policy

Spincentive is operated by SalesText AI LLC, doing business as Spincentive (“we,” “us”). Businesses put their own content into Spincentive — logos, prize names, campaign text, and uploaded images — and it appears on their wheel, their counter card, and in the texts they send. This policy explains how a copyright owner can ask us to take infringing content down, how a business can push back if a takedown was a mistake, and what happens to accounts that infringe repeatedly. It follows the Digital Millennium Copyright Act, 17 U.S.C. § 512.

Our designated agent

Send copyright notices and counter-notices to our designated agent:

  • Designated agent: Copyright Agent
  • Company: SalesText AI LLC d/b/a Spincentive
  • Mailing address: 39 W Commerce St, Unit 713, Dallas, TX 75208
  • Phone: (214) 715-0042
  • Email: sales@spincentive.com

Email is fastest. The same information is on file in the U.S. Copyright Office’s DMCA Designated Agent Directory under registration number DMCA-1080054.

If you believe content on Spincentive infringes your copyright

Send our designated agent a written notice that includes everything 17 U.S.C. § 512(c)(3) requires:

  • Your physical or electronic signature, or that of a person authorized to act for the copyright owner.
  • Identification of the copyrighted work you believe has been infringed. If one notice covers several works, a representative list is enough.
  • Identification of the material you believe is infringing and enough information for us to find it — for example, the wheel URL (spincentive.com/s/...), the business name, and a description of the logo, image, or text at issue.
  • Your contact information: mailing address, telephone number, and, if you have one, email address.
  • A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner’s behalf.

A notice missing these elements may not be effective, and we may ask you to complete it before we act. Trademark, defamation, and other non-copyright complaints do not belong in this process; write to sales@spincentive.com instead.

Think carefully before sending a notice. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing can be liable for damages, including the other side’s costs and attorney’s fees.

What we do with a valid notice

We will promptly remove or disable access to the material identified, tell the business that posted it, give the business a copy of the notice, and record the notice against the business’s account for purposes of our repeat-infringer policy. We may also remove content on our own initiative if we become aware that it is infringing.

If your content was removed and you believe that was a mistake

If we removed your content and you believe that was the result of mistake or misidentification, you may send our designated agent a counter-notice under 17 U.S.C. § 512(g)(3). It must include:

  • Your physical or electronic signature.
  • Identification of the material that was removed or disabled, and where it appeared before removal.
  • A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
  • Your name, mailing address, and telephone number.
  • A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if you are outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who sent the original notice or that person’s agent.

When we receive a valid counter-notice, we will promptly send a copy to the person who sent the original notice and tell them we will restore the material in 10 business days. We will then restore it not less than 10 and not more than 14 business days after receiving your counter-notice, unless our designated agent first receives notice that the original complainant has filed a court action seeking to restrain you from the infringing activity. Section 512(f) applies to counter-notices too: a knowing, material misrepresentation in a counter-notice can make you liable for damages.

Repeat infringers

We will terminate, in appropriate circumstances, the accounts of businesses that are repeat infringers. As a rule of thumb, an account that is the subject of three valid, un-rebutted takedown notices within twelve months will be terminated, and we may terminate sooner for a single clear and willful infringement. When we terminate an account under this policy, the license to use the software ends, but the business’s customer list remains its own and stays exportable for 30 days, as the Terms of Service provide. We may refuse service to anyone previously terminated under this policy.

Other things worth knowing

  • This policy covers content that businesses and customers put into Spincentive. The Spincentive software, wheel mechanic, and counter-card artwork are ours; concerns about those go to sales@spincentive.com.
  • Nothing here is legal advice. If you are unsure whether to send a notice or counter-notice, talk to a lawyer.
  • The Terms of Service govern your use of Spincentive, including its arbitration agreement; either party may still seek injunctive relief in court for infringement or misuse of intellectual property, as the Terms say.

Last updated: September 8, 2026